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With WISECP if you need your support experience secure, we have created a simple way to verify your customer account.
With WISECP if you need your support experience secure, we have created a simple way to verify your customer account.
When your Support team needs to verify customer identity and account access, they will request a customer Support PIN. This PIN is unique to each customer. So no need to ask for any personal details like email, name etc now with our module. The support agent can simply ask Support PIN.
Features
- Enable Pin Generate Option
- Pin Length
- Auto Pin generates when user signup
- Hide Full Pin
- Show pin in the client profile
- Pin Encryption
- Show pin in client profile under admin
- Show pin on sidebar or Support Menu or Both
- Multi-Languages supported
- Copy Pin
- Admin can see all support pins
- Admin can delete support pin
- Dashboard widget to find pin
